Tuesday, November 30, 2010

Freed's policy on stolen laptops

[Posted to Xanga 11/30/10]

"I understand that any incidents of loss, theft or accidental damage must be reported to the University  IKnow Help Desk as soon as possible, but no later than 48 hours after the incident, or the incident may not be covered by insurance. All repairs must be authorized and/or performed by the University iKnow Help Desk. In the event of accidental damage to the iKnow System, I acknowledge that I am responsible for the cost of needed repairs not covered by warranty or insurance up to $250. In the case of theft, I acknowledge that I will be responsible for the first $550 ($875 MacBook Pro) of the replacement cost of a new iKnow System (a copy of the police report must be provided within 1 week of the theft). I acknowledge that in the case of a lost or destroyed iKnow System, I will be assessed a fee equivalent to the full cost of a new iKnow System. If a theft is reported to the University iKnow Help Desk but a police report is not provided within 1 week of the theft then it will be considered a lost system."

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